Patient Story
2 min read

Patient Success Story: Diabetes Care

Updated on November 3, 2025

Patient Success Story: Diabetes Care-featured-image

A Type 2 diabetes diagnosis can feel overwhelming, but with the right support, meaningful progress is possible. In this story, you’ll see how one member, supported by their care team, took control of their diagnosis with lifestyle changes. It’s a powerful example of how personalized care can lead to lasting results. 

The problem.

After receiving a diagnosis of Type 2 diabetes, Jim faced the challenge of figuring out how to manage his condition. Knowing he needed help, Jim made an appointment with a virtual primary care provider at First Stop Health. With an A1c of 13.8, Jim needed care right away and getting the right help quickly could make a big difference in his health and wellbeing.   

 

The solution.

Jim was most interested in lifestyle treatment and was referred to working with a certified diabetes educator at First Stop Health for support. They made sure his personal needs were respected while creating a plan he could stick with. Through his virtual visits, Jim received guidance and support on nutrition, exercise, and glucose monitoring. His diabetes educator also helped him understand his continuous glucose monitor (CGM) data, so he could feel confident using it. 

 

The result.

With the support of his virtual care team, Jim was able to lower his A1C from 13.8 to 6.8. Through lifestyle changes alone, Jim has been able to effectively manage his diabetes without medication. Jim continues to meet with his care team and feels motivated to support his long-term health goals. 

 

 

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