For too many employees, the question isn’t “Do I need care?” — it’s “Can I afford to get it?”
Even with insurance, the financial burden of co-pays, deductibles, and surprise bills discourages people from seeking help. A 2025 KFF survey found that 38% of U.S. adults delayed or skipped needed care due to cost — including preventive screenings, chronic condition follow-ups, and mental health services.
This silent strain affects everything from absenteeism to worsening health outcomes. When employees delay care, small issues can turn into high-cost claims or emergency visits. It’s not just a personal burden — it’s a growing financial risk for employers.
Reaching Employees Who Avoid Health Care
At First Stop Health, we’ve removed that barrier entirely. Employees pay $0 for every interaction — whether it’s an urgent care visit at 2 a.m., a next-day therapy appointment, or a virtual primary care check-in. No co-pays. No bills in the mail. No claims to the plan. Just simple, trusted care when they need it most.
One auto industry client with over 250 employees saw 83% average combined utilization resulting in $29.55K in healthcare savings. Members share stories of " saving time and money from not having to sit at an urgent care.”
When cost is no longer a consideration, the care journey becomes proactive — not reactive. A $0 virtual care model not only improves access but creates real cost containment for employers and stronger outcomes for members. It’s time to rethink the value of benefits that people actually use.
Ready to reduce costs while improving care? See how First Stop Health delivers high-touch, $0 virtual care across urgent, mental health, and primary care — with performance you can count on.
Solving Delays in Accessing Care by Meeting Employees Where They Are
Construction crews don’t have time to sit in waiting rooms. Neither do retail workers, first responders, or busy parents juggling shift work. Yet too often, our healthcare system asks them to wait — days or even weeks — for the care they need.
When employees face geographic barriers or provider shortages, care gets delayed. And delayed care often turns into no care at all.
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Did You Know...
In-person urgent‑care visits average about 70.9 minutes — but virtual urgent care slashes that to just 9.4 minutes. That's over an hour back to work or life.
Get the Run Down
