Employee Benefits
6 min read

How Brokers & Benefits Consultants Win More Business with Virtual Care Solutions

Updated on June 18, 2025

virtual care broker consults with client

In today’s competitive benefits landscape, brokers and benefits consultants are constantly seeking new ways to stand out, win more clients, and retain valuable relationships. One of the most effective ways to differentiate? Offering virtual care solutions that employers  — and their employees — actually use and love. 

Here’s how benefits professionals partnering with First Stop Health are gaining a competitive edge and closing more business. 

 

Virtual Healthcare Is No Longer a “Nice-to-Have” 

Employers are under pressure to provide affordable, high-value benefits that support employee well-being, reduce absenteeism, and control costs. Traditional plans alone aren’t cutting it.  

Employers aren’t just looking for benefits — they’re demanding solutions that improve health outcomes and reduce costs. Virtual care is no longer optional; it’s essential to a modern benefits strategy.  

Virtual primary care fills this gap with: 

  • 24/7 access to doctors 
  • Mental health support 
  • Reduced need for in-person visits 
  • Significant cost savings for both employers and employees 

73% of large employers are exploring strategies like virtual-first plan designs and virtual primary care to improve access and coordination.  

infographic_virtual healthcare_first stop health

How First Stop Health Helps Benefits Professionals Stand Out 

At First Stop Health, we help benefits professionals win more business by offering a highly utilized, employee-loved virtual care experience. Here’s what sets us apart: 

1. Broker-and Consultant-First Support 

Our team works directly with brokers and consultants to co-create winning strategies — whether you're pitching a new group or strengthening relationships. You’re not on your own — we become part of your team and handle implementation, onboarding, and employee engagement. 

2. High Engagement, High Value 

First Stop Health drives some of the highest employee engagement in the industry. Our proactive outreach means more people use the benefit, driving real ROI for your clients. Employers deserve more than 20% utilization.  

3. Customizable, Standalone Options 

Whether your client has a fully insured plan or self-funds their benefits, our solutions integrate easily and flex to their needs — no network disruption required. 

  • Mental Health  
  • Urgent Care 
  • Primary Care  
  • Wellness Coaching  

4. Speed to Launch 

We make it easy for brokers and consultants to move fast. From quoting to onboarding, we deliver turnkey solutions that minimize friction and maximize impact. 

Real Results That Speak for Themselves 

Brokers and consultants who partner with First Stop Health frequently report: 

  • Shorter sales cycles 
  • Stronger client retention 
  • Increased referrals and upsells 
  • A clear answer to "what makes you different?" 

Don't just take our word for it, here are what some of our partners have shared:  

“The groups we have put with First Stop Health rave about it. We’ve put over 6,500 employees on First Stop Health and we couldn’t take it away from them now if we tried. Customer service has been fantastic – and they just make it so easy. They promote it, they provide very good reporting, and they make it easy for the employees to use the service. That’s what we were looking for in a telemedicine vendor.’’ -  First Stop Health Partner  

“I like how First Stop Health handles communication and implements a usage guarantee and places their fees at risk if those metrics are not achieved. Most companies in this space are happy with underutilization because it means they don’t have to hire as many individuals. Not First Stop Health. They take pride in high utilization rates and promote their products to employees. I highly recommend them.”  -  First Stop Health Partner 

Help Your Clients, Grow Your Book 

With First Stop Health Solutions, you don’t just offer virtual care — you offer a modern, human-centered healthcare experience. The result? Happier clients, healthier employees, and more wins. 

 

Download the Complete Care Overview
First Stop Health Complete Care

Comprised of Primary Care, Urgent Care, and Whole Mental Health, First Stop Health's Complete Care offers a robust, holistic care experience for patients.

Download the Complete Care Overview

 

Sources: 

Frampton, S. B., Guastello, S., & Lepore, M. (2013). Compassion as the foundation of patient-centered care: the importance of compassion in action. Journal of comparative effectiveness research, 2(5), 443–455. https://doi.org/10.2217/cer.13.54 

Barry MJ, Edgman-Levitan S. Shared decision making — the pinnacle of patient-centered care. N Engl J Med. 2012.  

CMS. Value-Based Programs. https://www.cms.gov/medicare/quality/value-based-programs 

 

 

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